Shipping Policy

All orders will be processed to the best of our efforts within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Akram is not liable for any potential delays due to issues with weather, border closures, issues with postal service providers, fulfillment providers, or other external events. 

If you have any questions regarding a delayed order, please contact us at team@akramnyc.com. 

Shipping Rates and Estimates

We offer the following shipping options: 

  • Domestic: $10 Express Shipping (1-2 business days), Free Shipping (3-4 business days)
  • International: $12.99 Express Shipping (1-5 business days), Free Shipping (6-12 business days)

We offer shipping to the following countries: Australia, Austria, Belgium, Canada, Denmark, Germany, Hong Kong SAR, Ireland, Italy, Japan, Netherlands, New Zealand, Singapore, Spain, Sweden, United Kingdom, and the United States

Taxes and duties are calculated according to your shipping destination. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs. We ship to your destination on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price. Additionally, if applicable, the final purchase price will include the Residential Surcharge Fee charged by postal service providers when delivering to P.O. Boxes or locations that require the driver to travel to the door, and other Fuel or Remote Surcharges.  

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at team@akramnyc.com with your name and order number, and we will look into it for you.

Return Policy 

For information regarding returns, refunds, and exchanges, see our return policy page.

If you have any additional questions, please contact us at team@akramnyc.com.